SAFE AND SECURE SHIPPING FROM THE COMFORT OF YOUR HOME
You can use our new online module to quote a shipment. If you are satisfied with the price you can continue to create a shipping label. Once you create a label all you need to do is wait for the package to be picked up by one of our couriers. Alternatively, you can drop off your package at one of drop off points located across Canada.
Fill the information to create your shipment
Print your shipping label and attach it to your parcel
Wait for your package to be picked up or you can visit a drop-off point
FREQUENTLY ASKED QUESTIONS
What is a reception point?
It is a Reception Point a place to meet shipping needs, sale and collection in each of the lines of the Omega Cargo Express service portfolio, which is granted through a contract. An Omega Cargo Express Reception Point is an excellent business because it offers you:
- Cost effectiveness.
- Implementation of other services in your business
- Traffic for your business through our marketing
A premium must be paid for the right to have a Reception Point
When the Reception Point is new, a single registration is canceled for the right to market the brand and use our JERICHO platform while the contract is in force.
What space is needed for the opening of a PDR? (Punto De Recepción in spaninsh )
It requires a visible area inside your business, which can be located in any Shopping Center or in the surroundings of commercial and residential spaces, a space with high pedestrian and vehicular circulation where its location has sufficient potential for a productive business.
What should be the schedule in the PDR
Our PDR must have flexible hours since we are a service center
How can I guarantee the success of a Reception Point?
- The strategic location of the premises:
- Formulation of marketing strategies within the area of influence of your Reception Point.
- Excellent customer service with full knowledge of Omega Cargo’s portfolio of solutions, destinations and rates
- Excellent corporate visual image. Notices, etc.
- Customer loyalty.
What is the cost of training
The cost is included in the registration for the PDRs. Once you are created as a user and the credentials are generated in the system, you have 2 (two) weeks to complete the opening process, which includes adaptation of the premises, installation of our signs /banners and training; The training will be done remotely from the facilities of our main office.
What type of contract is signed for the opening of a PDR and how long is it valid?
When the PDR is approved, a confidentiality contract is signed and the duration of the contract is one (1) year, from the moment of signing, fully renewable in the same time without repeating the initial registration for the renewal.
For the approval and opening of the PDR you must gather the following documents:
Furniture:
- Computer equipment with their respective licenses for Windows XP, Professional or higher versions Laser Printer. Internet connection.
- Mechanical or electronic scale.
- Omega Cargo signs /banners
- Telephone line.
- Attention module.
- Packaging material and packaging.
The first step is to contact us via email or by phone indicating the following information :
- Area
- Address, Telephone.
- Three photos of the premises (Two internal and one external).
- Type of business you have.
pROHIBITED AND RESTRICTED ITEMS
Colombia
-
110lbs (50kg) maximum weight per package
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no more than 6 similar items per package
- cellphones must be packed in separate package
- Prohibited:
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Firearms, cash, jewelry, explosives, aerosols
-
Animals, plants, seeds,
-
tobacco, narcotics
-
bio hazards, chemicals, perishable food
-
Venezuela
-
110lbs (50kg) maximum weight per package
- Prohibited:
-
Firearms, cash, jewelry, explosives, aerosols
-
Animals, plants, seeds,
-
tobacco, narcotics
-
bio hazards, chemicals, perishable food
-
Mexico
- 110lbs (50kg) maximum weight per package
- No more than 8 similar items per package
- Prohibited:
- Used clothing and shoes
- products made of wood
- medicine, supplements
- Firearms, cash, jewelry, explosives, aerosols
- Animals, plants, seeds,
- tobacco, narcotics
- bio hazards, chemicals, perishable food
Peru
- 110lbs (50kg) maximum weight per package
- No more than 8 similar items per package
- Prohibited:
- Used clothing and shoes
- medicine, supplements
- Firearms, cash, jewelry, explosives, aerosols
- Animals, plants, seeds,
- tobacco, narcotics
- bio hazards, chemicals, perishable food